Your Franklin Flood Insurance Agents

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No Gimmicks

It’s All About A Quality Team

Franklin Flood prides itself on providing the best customer service experience in the business. From the quoting process through renewal, we want you to be assured that Franklin will be here to answer your questions, address your concerns, service your policy and if you become the victim of a flood, process your claim.

The professional flood insurance agents at Franklin are available for questions and inquiries weekdays during normal business hours ( eastern time ) and for claims service 24 hours a day 7 days a week.

Franklin Licensed In-house Agents

Christopher Mazza

Owner/ Principal Broker

Christopher Mazza purchased Franklin Flood in 2020 and is proud to add the company to his family of agencies. Chris also owns Keystone Insurance Associates in Bloomsburg, PA and Central Penn Insurance in Exton, PA. He is a graduate of Saint Joseph’s University, Haub School of Business (2008), and resides in Chester Springs, PA with his wife and two sons. Even though most of his duties are behind the scenes, Chris still enjoys working with clients and helping independent agents with tough-to-place risks. Though a successful business owner, Chris boasts his greatest accomplishment is his family: his wife, Caroline, their two sons, and one daughter. In his spare time Chris enjoys family time, watching UFC fights, and rooting for the Yankees. 

Greg Devone

President - Licensed P&C Agent

Greg Devone has served as the President of Franklin Flood since 2006, seeing many changes within the flood industry and Franklin, itself. Greg began his career with Franklin in 1985 when we were Franklin Homeowners Assurance Company. Prior to that he attended Peirce College in Philadelphia and received a degree in Information Technology. Greg thoroughly enjoys the ability to work with both agents and customers across the entire country on a daily basis. On a personal note, Greg has been married to his wife since 1987, and together even longer as they were high school sweethearts. They have two children together and a grandson. Additionally, Greg enjoys fishing and spending time outdoors.


Kseniya DITROLIO

VP, Operations

Kseniya serves as Franklin’s VP of Operations, and oversees its customer service team. She has been a member of the Franklin family since 2018, coming from the property/casualty agency world. In her free time, she enjoys traveling, exploring the great outdoors, and spending time with family and friends – usually while enjoying some wine. Kseniya is committed to providing the best coverage to each client. She focuses heavily on personal, attentive service, making sure each customer understands the range of products that are available. New customers feel confident in choosing her services because she helps them to thoroughly understand how insurance products can best meet their needs while still be cost-effective. She states her favorite part of the job is knowing that the client can buy their dream home because we could offer affordable flood insurance.

Erin Yoder

Licensed Agent & Flood Specialist

Erin graduated from Temple University with a B.A. in Journalism. While searching for a job, she was introduced to the insurance industry and quickly took to it. Erin has been a member of the Franklin family since 2019. She enjoys talking with the customers and helping them find the coverage option most suitable to their needs. In her free time, Erin enjoys reading, writing, and playing with her two cats.

Elizabeth Cedeno

Licensed Agent & Flood Specialist

Elizabeth “Ellie” previously worked in various roles in banking, accounting, and insurance. Now as a licensed insurance agent, she uses her meticulous dedication to attention to detail and service excellence to help clients better understand their policy and educate them on what is available while ensuring the process runs smoothly. In her free time, she works on crafts, reads books, and spends time at the beach.

Mary Hagee

Licensed Agent & Flood Specialist

Mary is one of our longer tenured employees. She understands that insurance is typically something no one wants to purchase, but if you have a flood and you actually have purchased a flood policy, its value is immeasurable. In her years with Franklin, her goal has always been to make the purchasing of a flood policy as pleasant as possible.

Flood Insurance Is Affordable

The Homeowner Flood Insurance Affordability Act of 2014 (HFIAA), which went into effect July 1, 2014, restores grandfathering and much of the previous affordable rate structure and more reasonable regulations. For the consumer this means that NFIP Flood Insurance is affordable and obtainable again.

For information talk to a licensed Franklin Flood Insurance Agent TODAY

What Our Customers Are Saying

Very pleased with the timely response from the Franklin Flood team. Our world was turned upside down with a flood this past summer, but they gave us hope and our life is back to a sense of normalcy again.

We had no idea how frightening this experience would be, but with one simple phone call to Franklin Flood, we felt a sense of calm and knew we were in good hands. They guided us through the entire cleanup process.

We purchased flood insurance and never knew how valuable this would be to our family. When all seemed lost, the people at Franklin Flood were there to comfort us and assist during our rebuild of our new home.

CONTACT US

888.567.9600
quote@franklinflood.com

Business Hours

Monday - Thurs 8:00 AM to 4:00 PM Eastern
Friday 8:00 AM to 3:00 PM Eastern
Toll Free: 1-888-567-9600
Fax: 610-524-0900
Emergency: 1-888-567-9600

Our Office

120 East Uwchlan Ave.
Suite 101
Exton, PA 19341

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