Your Franklin Flood Insurance Agents

Christopher Mazza purchased Franklin Flood in 2020 and is proud to add the company to his family of agencies. Chris also owns Keystone Insurance Associates in Bloomsburg, PA and Central Penn Insurance in Exton, PA. He is a graduate of Saint Joseph’s University, Haub School of Business (2008), and resides in Chester Springs, PA with his wife and two sons. Even though most of his duties are behind the scenes, Chris still enjoys working with clients and helping independent agents with tough-to-place risks. Though a successful business owner, Chris boasts his greatest accomplishment is his family: his wife, Caroline, their two sons, and one daughter. In his spare time Chris enjoys family time, watching UFC fights, and rooting for the Yankees. 

Greg Devone has served as the President of Franklin Flood since 2006, seeing many changes within the flood industry and Franklin, itself. Greg began his career with Franklin in 1985 when we were Franklin Homeowners Assurance Company. Prior to that he attended Peirce College in Philadelphia and received a degree in Information Technology. Greg thoroughly enjoys the ability to work with both agents and customers across the entire country on a daily basis. On a personal note, Greg has been married to his wife since 1987, and together even longer as they were high school sweethearts. They have two children together and a grandson. Additionally, Greg enjoys fishing and spending time outdoors.

Kseniya serves as Franklin’s VP of Operations, and oversees its customer service team. She has been a member of the Franklin family since 2018, coming from the property/casualty agency world. In her free time, she enjoys traveling, exploring the great outdoors, and spending time with family and friends – usually while enjoying some wine. Kseniya is committed to providing the best coverage to each client. She focuses heavily on personal, attentive service, making sure each customer understands the range of products that are available. New customers feel confident in choosing her services because she helps them to thoroughly understand how insurance products can best meet their needs while still be cost-effective. She states her favorite part of the job is knowing that the client can buy their dream home because we could offer affordable flood insurance.

Xhek “Jack” Kondakciu is the Inside Sales Lead at Franklin Flood. He is responsible for agency appointments and building the Franklin Flood name, nationally. Xhek immigrated to the United States in April 2018 from Albania. Prior to immigrating, Xhek played soccer professionally in Albania, from the age of 17. He ceased his soccer career to seek other opportunities in America. Although he could barely speak English when he initially came here, he acquired a job in Phoenixville at Il Granaio, and quickly moved up from Bussing Tables to Managing the restaurant. Xhek has learned so much within the last few years, has gained an intricate understanding of the language and the American people, and has taken that into a complex sales role here at Franklin. He is motivated and is excellent with people. In his free time, Xhek enjoys good food, traveling, and spending time with his friends. He will boast his greatest accomplishment is his beautiful daughter, Grace.

Benita has over 12 years of experience in the insurance industry and over 20 years of experience as a customer service representative. She has been with Franklin since 2018 and has held her Property and Casualty licensure since 2006. Benita loves solving complicated tasks and providing a rewarding customer experience. Outside of work, she enjoys camping and riding motorcycles with her husband as well as spending quality time with her kids and grandson.

Erin graduated from Temple University with a B.A. in Journalism. While searching for a job, she was introduced to the insurance industry and quickly took to it. Erin has been a member of the Franklin family since 2019. She enjoys talking with the customers and helping them find the coverage option most suitable to their needs. In her free time, Erin enjoys reading, writing, and playing with her two cats.

Olivia is our newest addition to Franklin Flood, and is excited to connect with and problem solve for Franklin’s clients to find personal and niched solutions. She has been working in customer facing roles for over 8 years, within the banking and real estate markets and has a personal interest in investing, fitness, and travel. She is a licensed Pennsylvania realtor and is excited to add flood insurance expert to her portfolio, as she is newly licensed in property/casualty insurance.